FAQ

Ordering and Shipping

How do I place an order?
Simply browse our website, select the desired planner pads, then select the quantity, and click "Add to Cart." Follow the checkout process to complete your order.
Do you ship internationally?
No. Currently, we only ship within the United States.
What is the estimated delivery time?
Delivery times vary based on your location and type of shipping service you select (i.e., Economy or Standard). Typically, orders are processed within 1-3 business days. Economy Shipping takes 5-8 business days, and Standard Shipping takes 3-4 business days.
Can I track my order?
Yes, tracking information will be provided to you via email once your order has been shipped.

Payment and Pricing

What payment methods do you accept?
We accept major credit cards, including Visa, MasterCard, American Express, Discover, and Diners Club. We also accept PayPal, Apple Pay, Google Pay, Venmo, Meta Pay, Shop Pay, and Amazon Pay.
Are prices inclusive of taxes?
No. The listed sales price does not include the sales tax, which is calculated after you have added the product to the cart and are in the checkout phase of the order.
Can I modify or cancel my order?
Unfortunately, once an order is placed, modifications or cancellations are not possible. Please review your order carefully before completing the purchase. However, send us an email at pbinspireme@productivebunch.com if you have any concerns immediately after placing your order.

Product Information

Are the planner pads eco-friendly?
Yes, we are committed to sustainability. Our planner pads are made from sustainable sources.
What size options are available?
Our planner pads come in various sizes. Please check the product description for detailed size information.
Are the pages perforated for easy tearing?
Yes, our planner pads feature perforated pages for easy tearing.

Returns and Refunds

What is your return policy?
We offer a 30-day return policy. If you are not satisfied with your purchase, please email us at pbinspireme@productivebunch.com for return instructions. Kindly write RETURN in all caps in the subject line and describe in the body of the email why you are making a return. Please include a picture of the product as well.
How do I initiate a return?
To initiate a return, please email us at pbinspireme@productivebunch.com with your order number and reason for return as stated in the return policy.
When can I expect a refund?
If approved, refunds are typically processed within 10 business days after receiving the returned item.

Contact and Support

How can I contact customer support?
For any inquiries or assistance, please email us at pbinspireme@productivebunch.com or use our Contact Us form on the website.
Are you available on social media?
Yes, you can follow us on Instagram and Facebook for updates and promotions.